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Privacy policy

(Personal Data Protection – GDPR)

This privacy policy aims to inform users of the site https://publicard.net about the collection, use, and protection of their personal data, in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR) and the amended Data Protection Act.

1. Data Controller

The personal data controller is:

  • Trade name / Denomination: Présent en ligne
  • Headquarters: 5 rue Bernard Amiel, 31140 Saint-Alban, France
  • Contact email address: [email protected]

The data controller determines the purposes and means of personal data processing carried out via the site.

2. Collected Personal Data

As part of the use of the site and the services offered, the following personal data may be collected:

a) Data provided directly by the user

  • surname and first name,
  • email address,
  • professional information (position, company, contact details),
  • information entered in the digital business card,
  • messages sent via the contact form or customer support,
  • user account data (username, encrypted password).

b) Automatically collected data

  • IP address,
  • browser type and device used,
  • navigation data (pages viewed, visit duration),
  • cookies and trackers (see Cookie Policy).

3. Purposes of Processing

Personal data is collected and processed for the following purposes:

  • creation and management of user account,
  • provision and management of digital business card services,
  • processing of orders and payments (if applicable),
  • customer support management and contact requests,
  • improvement of site operation and security,
  • sending service-related information (transactional emails),
  • sending commercial communications if the user has consented.

4. Legal Basis for Processing

Personal data processing is based on the following legal bases:

  • Execution of a contract: (account creation, service provision),
  • User consent: (newsletter, non-essential cookies),
  • Legal obligation: (invoicing, accounting obligations),
  • Legitimate interest of the data controller: (site security, fraud prevention, service improvement).

5. Data Recipients

Personal data is intended exclusively:

  • to the data controller,
  • to technical providers necessary for the site's operation (hosting, payment tools, email tools),
  • to subcontractors acting on the data controller's instructions.

Data is neither sold, nor rented, nor assigned to unauthorized third parties.

6. Data Transfer Outside the European Union

Some data may be transferred outside the European Union via technical providers (hosting, cloud tools).

In this case, the data controller ensures that these transfers are governed by appropriate safeguards compliant with GDPR (standard contractual clauses of the European Commission or adequacy decision).

7. Data Retention Period

Personal data is kept only for the duration necessary for the pursued purposes:

  • User account data: throughout the duration of use of the service, then deletion or anonymization after prolonged inactivity,
  • Commercial and billing data: mandatory legal duration (10 years),
  • Contact data: 3 years from the last interaction,
  • Navigation data and cookies: see Cookie Policy.

8. Data Security

The data controller implements appropriate technical and organizational measures to guarantee the security, confidentiality, and integrity of personal data, and to prevent unauthorized access, loss, alteration, or disclosure.

9. User Rights

In accordance with GDPR, each user has the following rights:

  • right of access to personal data,
  • right of rectification,
  • right to erasure ("right to be forgotten"),
  • right to limit processing,
  • right to object to processing,
  • right to data portability,
  • right to withdraw consent at any time.

10. Exercise of Rights

To exercise their rights, the user can send a request by e-mail to: [email protected]

The request must be accompanied by proof of identity. A response will be provided within a maximum of one month.

11. Complaint to the CNIL

If the user considers that their rights are not respected, they can lodge a complaint with the competent supervisory authority:
National Commission for Information Technology and Civil Liberties (CNIL) Site: www.cnil.fr

12. Modification of the Privacy Policy

This privacy policy may be modified at any time to ensure compliance with current legislation. The applicable version is the one published on the site at the date of consultation.